At Uroojay, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please read our return and refund policy below.

 Returns
We accept returns on products within 15 working days of the delivery date. To be eligible for a return, the item must be:

• Unopened and unused
• In its original packaging
• In a resellable condition

To initiate a return, please contact our customer support team at uroojay2@gmail.com with your order details. We will provide you with instructions on how to return your product.

 Refunds
Once we receive your returned product, we will process your refund within 7 working days. Refunds will be issued to the original payment method used during the purchase.

Please note that the following items are non-returnable:

• Used or opened perfumes
• Sale or discounted items (unless damaged)

 Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at uroojay2@gmail.com within 48 hours of receiving the product. We will arrange for a replacement or full refund, depending on the situation.

 Shipping Costs
Customers are responsible for return shipping costs unless the item is damaged or defective. Shipping fees are non-refundable.

 Exchanges
We do not offer direct exchanges. If you would like to exchange an item, please return it for a refund and place a new order for the desired item.

 Contact Us
For any questions or concerns about our return and refund policy, please contact us at:
uroojay2@gmail.com
+923070783566